FAQ's

Default solution folder, feel free to edit or delete it.

All about Lockers
WHAT ARE LOCKERS? The concept is simple: In the past, you had to check out with 6 bottles of wine to get free shipping. Now, with LOCKERS enabled within yo...
Thu, 5 Aug, 2021 at 4:24 PM
Temperature Controlled Shipping FAQ
WORLD CLASS TEMPERATURE PROTECTION Available now, our Operatives can choose to protect their Wine Spies wine orders by checking the Temperature Protection ...
Wed, 6 Jan, 2021 at 8:21 PM
Tracking number "invalid".
If your tracking number begins with 4368WI and yields "invalid" results when you click it, it is because this order is traveling via our temperatu...
Mon, 6 Dec, 2021 at 6:03 PM
Where's the wine you advertised?
"I can't find today's offer on the site!" Can't tell you how often this message comes in to our support team. Sadly a lot of offe...
Mon, 6 Dec, 2021 at 6:08 PM